One of the things we do to keep safety at the forefront of our minds is focus on
TRIFR – Total Recordable Injury Frequency Rate.

TRIFR is a simple way for us to compare the average number of injuries happening for every million hours worked in our workplace and benchmark with other similar organisations. It’s a way to compare apples with apples, and allows us to set real, achievable safety targets for our people. 

A real focus on ensuring our people go home safe to their families each day paid off this year, with a 50 percent decrease in our TRIFR in 2016.

Each division of the business has a tailored safety plan in place that addresses specific risks associated with their area of work.

 In May 2014 our Distribution team’s TRIFR score was 35, and the industry average was sitting at 25. Over the last two years the team turned up the dial on safety, and their efforts have been well rewarded. As of May 2016 the team achieved a phenomenal TRIFR score of 3. 

A large part of their success has been a strong focus on safety observations – a physical tour and visible check of a site to identify any at risk behaviours that could lead to harm, and what could be done to prevent it.

Observations are a great way to create transparency and change workplace behaviour around safety. And they’re simple.

 Richard Flynn, our Pukekohe Service Centre Manager, explains, “Observations get done because they’re easy. You just observe what’s right in front of you at any time and have an open discussion with those involved.

 “Another reason they work so well is because it’s not just our own team doing them. Visitors to our site will often do a safety observation, and with that they bring a fresh set of eyes and a new way of looking at what we do”.




"At Ballance we have a mantra that we all live and work by; Safety Always."